Paid for puppy several weeks before she would be old enough to pick up. The sellers were so friendly.
We were told when we flew in to Salt Lake, they would give us their address and we could come by their house, meet the family and kids that had been raising her, and pick her up ( the nice home shown in their videos with the children playing with the puppies). On pickup day, we arrived at the airport. We had planned on staying a couple of days to visit friends and show off our adorable puppy. We called to get their address.
Once we were actually in town, everything changed completely at that point. They were not friendly, and were very evasive. We couldn't come to their house. They said parvo was very bad right now, so we needed to get the puppy and fly right back home to Phoenix.
They arranged to have us meet someone at the Albertson's parking lot in south Provo. We get there and are met by a lady that could tell us nothing about the dog. She said she was just a paid courier. We changed our hotel and flight plans and returned home the same afternoon.
We took her to our local Vet and found out that she had three different parasites. We called Spoiled Rotten Schnauzers and told them. They said if we would send them the Vet bill, they would reimburse us, which they did. We were told that when we sent proof of the puppy's spaying, they would send us her AKC papers.
We never received them. We called several times and were given the run around.
In spite of all the troubles we went through, we couldn't be happier with our dog. She just turned 8, and has been the best, cutest, most loveable companion.
Product or Service Mentioned: Spoiled Rotten Schnauzers Miniature Schnauzer Dog.